Contact our Customer Service Department immediately. When examining the products, customers need to pay attention to the quantity and condition of the goods. Once customers find something wrong with the goods especially the number of products is not consistent with the number agreed upon by both parties. Here are the detailed solutions to the problems mentioned above. Firstly, take photos of products as proof. Then, send all proof to any of our staff like after-sales persons and designers. Thirdly, please be specific how many products you have received and how many products you still need. After we are clear about everything, we will see about every process from products checking, products shipping out of the factory, to products in transit. Once we determine the causes of insufficient goods, we will notify you and take corresponding measures to satisfy you.
Zhongshan Zhongzhen Lighting Co., Ltd ranks among the world's leaders in high-quality lights factory. We will show you the led decoration lighting series that is most popular with customers. Scientific testing methods have been adopted in the quality tests of Zhongzhen lights factory. The product will be inspected through sight check, equipment testing method, and chemicals testing approach. Building professional quality standard strictly controls the quality of led neon.
In order to enhance our long-term competitiveness as a manufacturing company, we will continuously strive to simplify production activities and work harder to improve quality.